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Hub City Writers Project Seeks Bookstore Manager

Posted By Nicki Leone, Thursday, July 23, 2020

The Hub City Writers Project is hiring for the position of Bookstore Manager of its award-winning Hub City Bookshop. This is a great opportunity to play a central role in the operations of this downtown community nonprofit bookstore, which has twice been named one of the “South’s Best Bookstores” by Southern Living magazine and was named Southern Independent Booksellers Alliance “Bookstore of the Year” in 2019.

The Hub City Writers Project is a dynamic literary arts organization whose mission is to “Cultivate readers and nurture writers.” In addition to the bookshop, the organization boasts an awarding-winning independent press, and conducts educational programming for writers and community outreach to readers to drive its mission.


The Bookstore Manager manages the operation of the Hub City Bookshop; and supervises, trains, and evaluates bookstore staff and volunteers. The Bookstore Manager performs assigned duties under the administrative direction of the Executive Director of Hub City Writers Project.

Central duties may include:

  • Handling customer service issues both in the store and online. Set “plan of day” and organize the floor and back room staff priorities. Oversee merchandising and cleanliness of the bookshop inside and see that equipment is in good repair. Conduct routine inventory assessment and resolve any discrepancies
  • Personnel management. Interview and hire new staff along with senior staff and board liaison. Handle disciplinary issues and time off requests along with senior staff and board liaison
  • Create the weekly work schedules and coordinate time off requests. Find coverage for staff and volunteers who call in sick or work when last-minute shortage cannot be filled
  • Review and revise procedures and policies alongside senior staff and board liaison
  • Plan and manage the maintenance of bookstore accounting records and processes and familiarity for POS systems, preferably Booklog, and Quickbooks
  • Work with bookshop events coordinator/social media director to host and plan events
  • Assist in planning organization-specific events including Independent Bookstore Day, Donor Appreciation Party, Delicious Reads, and other occasional special events
  • Work with Hub City Press staff to promote its titles through bookstore channels
  • Participate in weekly staff meeting; bring issues to the attention of the ED on a timely basis
  • Perform related duties as required or assigned

Desired skills and qualifications:

A high level of organization, especially when managing calendars, high volumes of email, and time sensitive tasks. A high level of written and verbal communication skills, as well as ability to prioritize and manage your time. Ability to collaborate with others and problemsolve, all while maintaining a positive communications style

  • Ability to empathize and have difficult conversations
  • Ability to maintain a levelheaded response to stress
  • Fluency in Microsoft Office. Familiarity with basic accounting principles preferred
  • Availability and willingness to work a mix of days, nights, and weekends
  • 13 years of retail management experience, 3 years or more of independent bookstore experience, or equivalent, relevant experience in the overall world of publishing
  • Knowledge of Local First issues and ability to talk about and advocate for independent bookstores is preferred
  • Access to a car is necessary

Salary is comparable to other nonprofit organizations of similar size and commensurate with experience. This is a fulltime position.

How to apply:

Interested candidates must apply by sending a complete packet of cover letter and resume with current contacts for three references to with the words “Bookstore Manager” in the subject line.  Cover letters, which must be no longer than two pages, should detail your qualifications for the position. Concise cover letters and resumes are encouraged. Be sure to send your materials to us as clearly labeled file attachments in Word or Adobe (.pdf) formats. No telephone inquiries. All questions and complete applications with current contact information for yourself should be addressed to We will not consider incomplete submissions.


The Hub City Writers Project will continue to accept applications until July 27,2020. We anticipate hiring for this position by August 3, 2020.

Tags:  job listing 

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