Spencer Coursen is a nationally recognized threat management expert and author of The Safety Trap: A Security Expert’s Secrets for Staying Safe in a Dangerous World. He brings his expertise to booksellers to discuss the following topics and answer your questions.

General Security Guidelines: promoting a strong protective posture; access control; cameras; monitoring

Best practices for handling an unruly customer: expressing a threat vs posing a threat

Emergency response plans

First Aid / CPR training 

When to evacuate vs when to shelter in place

Social Unrest / Protest Concerns

Social Media Concerns

Cyber Security Concerns

Shoplifting concerns

Please register here to attend: https://us02web.zoom.us/webinar/register/WN_mCR2kndRTQiRMULF4UYKOw