March 28: Flyleaf Books in Chapel Hill, NC
Morning Education: A presentation on Flyleaf’s approach to:
- Work/life balance, including: types of PTO, vacations, family leave/balance, remote work, COVID policies
- Staff internal communication, including: scheduling software, filling shifts short notice, communication between front/back/remote (normal and urgent)
- Staff external communication, including: how to field inquiries from public, how to pass information to coworkers, how to manage customer expectations regarding orders, events, etc.
- HR, including: PTO, COVID policies, total compensation (hourly wages + other benefits), respecting diversity, family leave/balance
Ron Smithson and Marsha Wood from INGRAM will be joining the group for lunch and an afternoon booksellers forum from 1-2pm.



At lunch, booksellers will meet Nora Shalaway Carpenter, Meagan Church, and Eleanor Spicer Rice
Nora Shalaway Carpenter is the author of The Edge of Anything, a Kirkus Reviews Best Young Adult Book of the Year and Bank Street College Best Children’s Book of the Year. She is the contributing editor of the acclaimed anthology Rural Voices: 15 Authors Challenge Assumptions About Small-Town America, which was named an NPR Best Book of the Year and a YALSA Best Fiction for Young Adults selection, among numerous other honors. Nora Shalaway Carpenter lives in North Carolina.
After receiving a degree in English with a focus on creative writing from Indiana University, Meagan Church built a career as a storyteller and freelance writer for brands, blogs and organizations. Her fiction focuses on overlooked and oppressed women’s voices from the past. A Midwesterner by birth, she now lives in North Carolina with her high school sweetheart, three children and a plethora of pets.
Eleanor Spicer Rice, PhD, is an entomologist and the author of seven books, including Dr. Eleanor’s Book of Common Ants, Dr. Eleanor’s Book of Common Spiders, and Ants: Workers of the World. She lives in Raleigh, North Carolina, with her husband, sons, dogs, hermit crabs, an assortment of spiders and insects, and a small but valiant flock of homing pigeons.
Read more about March Madness | Register for March Madness here
We've created an Edelweiss Collection for all the March Madness presenters