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Meet John D'Esposito, the new rep for IPG!

Posted By Linda-Marie Barrett, Tuesday, July 16, 2019

Name: John D’Esposito

 

Employer: Independent Publishers Group (IPG)

 

States in your territory: Alabama (AL), Arkansas (AR), Florida (FL), Georgia (GA), Kentucky (KY), Louisiana (LA), Mississippi (MS), North Carolina (NC), South Carolina (SC), Tennessee (TN), and Virginia (VA).

 

Number of years as a rep: This is my first year as a rep. It has been an eye-opening experience as I’ve now looked into the world of independent booksellers and their effect on communities and the consumption of all types of literature.

 

Best part about being a rep: Working closely with the dedicated independent bookstore employees, seeing the enthusiasm and passion the publishing industry shares, better understanding the customer base in each region, and having a small influence on how and where great literature finds its home.

 

What were you doing before you became a rep? Most recently I worked for HarperCollins in New York as a Foreign Rights Associate, where I sold translation rights into over thirty-five territories for four major HarperCollins imprints. Before that, I worked as a Literary Scout for Mary Anne Thompson Associates and as a Foreign Rights Assistant at Trident Media Group.

 

What's the coolest thing/a great idea you've seen at one of your stores? Drag Queen Storytime and/or a book delivery service (like ordering a pizza, but books!).

 

Do you see Edelweiss reviews from booksellers? Occasionally! However, I’d love to see more and begin interacting more frequently using this great industry wide resource we share.

 

Do you follow any stores especially closely on social media? What are they doing right? I think if you have an active social media presence, you’re already ahead of the game. There are so many people out there looking for a sense of community and to share enthusiasm towards their interests. Reviewing books and kicking off discussions on social media can be a great way to interact with your customers. Also incentivizing them with special social media promotions can be a great way to increase your audience and promote events.

 

What can a bookseller do to make a sales call more effective? Being forthright about how much time you can devote to the call and your personal preferences. Some accounts enjoy discussing IPG’s list title by title, others only like going over the highlights. Some prefer to submit an order and only expect a small additional list of suggestions, while others prefer a curated list based off past orders and conversations. As a rep, I’m always happy to direct our call in the direction you’d prefer! Whatever is easiest and most effective for you.  

 

Most memorable thing that’s happened during a sales call? Mid call our building was struck by lightning, all of the power went out in the building, and a small fire started close by. Being evacuated in the midst of a huge rainstorm was a sales call I certainly won’t forget. It may sound like a ‘dog ate my homework’ moment, but I promise I didn’t hang up – the power went out!  

 

What’s one thing you wish bookstores would do, or do more often? Take a chance on more fiction. There are so many great voices out there – from smaller and independent publishers – that deserve to be given a chance to sell, to have a prominent spot on the shelf, and find an audience.

 

Favorite book you’re currently promoting: Into Captivity They Will Go by Noah Milligan (adult), How to be Remy Cameron by Julian Winters (YA), and A Friendship Yarn by Lisa Moser (children’s).

 

What three things should a bookstore have when they come to meet with you at your booth at the #SIBA19 Discovery Show? Unfortunately, I will not be attending SIBA this year – it coincidentally falls on the week of my wedding! However, my colleague Aaron Howe will be there. I think it's always helpful to have a business card, time to get to know each other and hear more about IPG’s amazing list, and a sense of adventure – it can be fun to pick up a title you may not have normally sought out.


Tags:  IPG  Sales representative 

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Meet the New W.W. Norton rep, Abby Fennewald

Posted By Linda-Marie Barrett, Wednesday, June 26, 2019
Updated: Friday, June 21, 2019

Abby FennewaldName: Abby Fennewald

Employer: W.W. Norton

Contact info: afennewald@wwnorton.com, cell: (202) 597-0406

States in your territory:Maryland, DC, Delaware, Virginia, North Carolina, South Carolina, Georgia, Florida, Tennessee, Mississippi, Alabama, Louisiana (So, 12 total – yes, I count DC as a state.)

Number of years as a rep: Zero! I’m 2 months in!

Best part about being a rep: Getting to come visit so many great stores! It’s been so fun to have a reason to come see so many great stores that I had always wanted to visit, and discover new stores I didn’t know about.

What were you doing before you became a rep?I was a bookseller. I was an events manager at Politics & Prose in DC and then Marketing and Events Director at BookPeople in Austin, TX.

W. W. Norton


Do you see Edelweiss reviews from booksellers? Most of them! If I go looking they’re of course in there, and I get some notifications when you submit them to the publisher. But add me as a friend on there and I’ll see them for sure!

Do you follow any stores especially closely on social media? What are they doing right? I’ve started following many of the SIBA stores, and the best ones are the ones that allow the store’s personality to shine through, whether it’s by featuring books that other stores aren’t or having a particularly funny tone in their captions.

What can a bookseller do to make a sales call more effective? I’m very much still learning this – but for this season, what’s been most helpful is the stores who really help me get to know them – if a book doesn’t work for you, tell me why! That way I can make better suggestions the next time. I’m also really interested in getting to know booksellers in the store beyond owners and buyers, so introduce me to whoever is working the floor!

Most memorable thing that’s happened during a sales call?A buyer answered a phone call and ended up talking to another business in town about how a regular customer has been sending gifts via the bookstore to an employee at this other business. They’re all okay with the gifts, but the customer is confused about which of the employees he actually likes. Next time he calls, the bookstore is going to help him clear that up! (Now that’s customer service.)

What’s one thing you wish bookstores would do, or do more often?  I’m a big fan of the pre-order campaigns stores have started. Beyond that, I think one of the most interesting things stores can do is highlight backlist titles – it’s refreshing to recall a book from years ago that has fallen off the radar. It can give a great flavor to the store.

Favorite book you’re currently promoting: Well, from the summer list my favorite is Patsy, by Nicole Dennis-Benn. From the fall, probably James Verini’s They Will Have to Die Now. It’s just incredible war reporting and a true must-read.

What three things should a bookstore have when they come to meet with you at your booth at the #SIBA19 Discovery Show?Three seems like a lot – I’m most interested in seeing press packets and talking about what kinds of books have been working well for you in the past few months, or sections you’d like to grow and work on. And, if I haven’t been to your store, show me some photos!

Tags:  #SIBA19  Sales representative 

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An Interview with Doni Kay, Sales Representative for Penguin Young Readers

Posted By Linda-Marie Barrett, Wednesday, August 1, 2018

 

An Interview with Doni Kay, Sales Representative for Penguin Young Readers

 

NameDoni Kay

 

Employer: Penguin Young Readers

 

States in your territory: DC, VA, NC, SC, GA, FL

 

Number of years as a rep:16

 

Best part about being a rep: Visiting bookstores and meeting with my buyers.

 

What were you doing before you became a rep? I was the children’s buyer for Books & Books in Coral Gables. I also ran the bookfair operation and managed the kid’s room with Michelle Krinzman. Before that, I was a flight attendant with Air Florida back in the late 70’s!

 

What's the coolest thing/a great idea you've seen at one of your stores? I love the Goodnight, Moon room at Little Shop of Stories in Decatur, Georgia. It’s magical!

 

Do you see Edelweiss reviews from booksellers? Yes, I do. All the time. I encourage my buyers to make sure they praise the galleys they love in Edelweiss. Knowing that once a buyer has gone through the catalog and marked their order that they may not ever go back in, I tell them I will sit right there while they write a review, even if it is in the middle of our sales call.

 

Do you follow any stores especially closely on social media? What are they doing right? I follow many of my accounts on social media. In the last couple of years I have seen so many of them step up their game on social media, specifically Instagram. Many have assigned a specific employee to manage their social media accounts, which I think is a great idea. Also, at Penguin Young Readers, we make sure to send out Social Media ready assets that make it super easy for our accounts to post a picture or post a contest or pre-order campaign, without them needing to put it all together in their very limited amount of time. We would rather they are hand selling in the store, rather than trying to figure out how to post something. I am really impressed with a few of my newer stores, that have jumped right into social media.

 

What can a bookseller do to make a sales call more effective? I always hope that my buyers have gone through my Edelweiss mark up ahead of time and marked up their initial order, so that we can spend our time wisely…….fine tuning the order and making sure they have noticed some of the mark up notes that I have added, such as where the author lives or possibly something local that we can use as a selling tool.

 

Most memorable thing that’s happened during a sales call?

I can’t think of one most memorable thing, but probably my favorite thing is when my buyers gets called away for a few minutes and I get to be a bookstore staff member again…….doing what I love best……hand selling!

 

What’s one thing you wish bookstores would do, or do more often? I love feedback. I tell all of my buyers to write me a quick email or text me or call me and let me know any little thing that is happening in their store or with their customers, so that I can stay on top of trends in the marketplace. If a new employee is madly in love with one of my books and is hand selling it like crazy, I want to know, so that I can make sure to send galleys specifically to that staff member and be better able to target my mailings.

 

Favorite book you’re currently promoting: Picture book: Adrian Simcox Does NOT Have a Horse, (on sale in August 2018), Jackie Woodson’s new books……The Day You Begin and Harbor Me and Sheila Turnage’s finale to the Mo & Dale Mysteries which began with Three Times Lucky……The Law of Finders Keepers. Sooooo good!

 

What do you enjoy most about the SIBA Discovery Show? Seeing all my fellow reps and finding out what books they are excited about. Catching up with my customers and getting to know new-comers to the bookselling world. I really enjoy getting a chance to talk to some of the owners and buyers at some of the smaller accounts in my territory that I won’t necessarily see while on the road. It is a great way to build relationships and to personally show them the exciting books we have coming up!


Tags:  #siba18  children's books  Discovery Show  Edelweiss  Sales representative 

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